hhbet Terms and Conditions

1. General Introduction

This Terms and Conditions document ("Terms") forms a legally binding agreement governing the use of the hhbet platform and all its associated services, games, and features. These Terms apply between the company operating hhbet ("we", "our", "Company") and any registered or unregistered user of the platform ("you", "user").

hhbet is an online gaming platform that provides cricket betting, live casino, slot games, fishing games, and various other entertainment gaming services for users in Bangladesh. By using the platform, you acknowledge that you have read these Terms in full and agree to comply with them.

These Terms, provided in Bengali, apply to all users of the hhbet platform. If you have any confusion or need clarification, you are advised to contact our support team.

2. Eligibility and Age Requirement

The following eligibility conditions must be met to use hhbet's services:

• You must be 21 years of age or older.
• You are using the platform voluntarily and in a sound state of mind.
• You are not using this platform in violation of any applicable law or regulation.
• You have not previously been banned or removed from hhbet.
• You will operate your account yourself only; operating an account on behalf of a third party is prohibited.

If a minor accesses the platform, the relevant adult (account holder) will be fully responsible. hhbet accepts no liability for any gaming activity carried out by a minor.

3. Account Registration and Security

The following rules must be followed when creating and managing an account on the hhbet platform:

3.1 Creating an Account

• Each person may create only one account. If a single person holds multiple accounts, all accounts may be closed and funds forfeited.
• All information provided at registration must be accurate, complete, and up to date.
• Providing false or misleading information will result in the immediate closure of the account.

3.2 Account Security

• It is your responsibility to keep your login credentials (username and password) completely confidential.
• Sharing login credentials with any third party is strictly prohibited.
• If you suspect unauthorized access to your account, notify our support team immediately.
• The account holder is fully responsible for all activity on the account, including any unauthorized use by a third party.

3.3 KYC Verification

hhbet carries out a Know Your Customer (KYC) identity verification process in the interest of safety and security. Submission of a valid ID may be required for withdrawals or when claiming large bonuses.

4. Deposits and Withdrawals

hhbet provides safe and fast transactions using Bangladesh's most popular mobile financial services.

4.1 Deposit Rules

• Accepted payment methods: bKash, Nagad, Rocket, and Upay.
• Minimum deposit amount: ৳300 (for each method).
• Deposit transactions are generally credited to the account instantly.
• You may only use a payment account registered in your own name.
• Depositing funds through a third party is strictly prohibited.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawal processing typically takes between 10 and 45 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Funds linked to a bonus cannot be withdrawn until the related wagering requirements have been met.
• hhbet reserves the right to suspend unusual or suspicious withdrawal requests for additional verification.

4.3 Transaction Limits

hhbet may set transaction limits on a per-account basis as it sees fit. Additional verification may apply to large transactions in order to comply with Anti-Money Laundering (AML) regulations.

5. Bonuses and Promotions

hhbet offers various types of bonuses and promotional offers. These bonuses are provided subject to specific conditions.

5.1 Welcome Bonus

• New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000.
• Example: Depositing ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200.
• Example: Depositing ৳18,000 or more earns the maximum ৳10,000 bonus, giving a total balance of ৳28,000.

5.2 Wagering Requirements

• The wagering requirement for the welcome bonus is 20x, calculated on the bonus amount only.
• Example: ৳1,200 bonus × 20 = ৳24,000 must be wagered before winnings earned from the bonus can be withdrawn.
• Wagering is calculated based on the bonus amount only, not the deposit amount.
• Certain games may contribute fully or partially toward the wagering calculation.

5.3 General Bonus Terms

• Bonuses cannot be withdrawn as cash directly; wagering requirements must first be met.
• Separate terms may apply to each bonus offer, as stated on the relevant offer page.
• If bonus abuse is suspected, hhbet reserves the right to cancel the bonus and investigate the account.
• VIP members will receive weekly cashback according to their tier.

6. Gaming Rules

All games on the hhbet platform are conducted fairly and transparently. The following rules apply to all gaming activity:

6.1 Fair Play Policy

• hhbet uses technical safeguards to ensure fair and impartial outcomes across all games.
• If any user attempts to interfere with the gaming software or system, their account will be closed immediately.
• Using bots or automated software to play games is strictly prohibited.

6.2 Betting Rules

• Once a bet has been confirmed, it cannot be changed or cancelled.
• If the outcome of a game remains undetermined due to a technical error, hhbet reserves the right to void or reprocess that bet.
• Specific game rules apply to sports betting.

6.3 Technical Errors

hhbet accepts no liability for compensation if a game is interrupted due to an internet disconnection or device issue. However, in the event of an error originating from the server side, a reasonable resolution will be sought.

7. Prohibited Activities

The activities listed below are strictly prohibited on the hhbet platform. Any violation may result in account closure and forfeiture of funds:

• Money laundering or conducting transactions using illegal funds.
• Fraudulent activities, such as using another person's account or payment details.
• Using multiple accounts to claim bonuses more than once.
• Using automated bots or hacking tools.
• Exploiting errors or vulnerabilities in the gaming system to gain an unfair advantage.
• Harassing or behaving abusively toward other users.
• Disrupting the normal operation of the platform.
• Operating an account on behalf of a third party or acting on behalf of a professional gambler.

8. Account Suspension and Closure

8.1 hhbet's Rights

hhbet reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• Violation of any clause of these Terms.
• Suspicion of fraud or deception.
• Providing false information.
• Legal or regulatory grounds.
• Security risks or unusual account activity.

8.2 Voluntary Closure by the User

Any user who wishes to close their account may contact our support team. Any available balance may be withdrawn before submitting a closure request (subject to wagering requirements being met).

8.3 Funds in Closed Accounts

If an account is closed due to a breach of these Terms, the associated funds may be forfeited. However, the return of the original deposited amount (excluding bonuses) will be considered on a case-by-case basis depending on the circumstances.

9. Responsible Gaming

hhbet believes that gaming is for entertainment only. We are committed to raising awareness about gaming addiction prevention and providing the necessary support.

• Set a budget for yourself and play within that limit.
• Do not place more bets in an attempt to recover money you have lost.
• Do not think of gaming as a source of income — it is an entertainment activity.
• Remember that family, friends, or professional support is available.

Visit our dedicated page for detailed information and support on responsible gaming.

10. Privacy & Data Protection

hhbet places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all data secure.

• Information collected at the time of registration is used solely for the purpose of providing services.
• Personal information is not sold or transferred to third parties.
• Information may be shared with relevant authorities where required by legal obligation.
• Payment information is processed through secure channels.

For a detailed description of our privacy practices, please visit the Privacy Policy page.

11. Limitation of Liability

hhbet accepts no financial or other liability for the following:

• If gaming is disrupted due to issues with the user's internet connection or device.
• If loss occurs due to the actions of third-party software or service providers.
• For information published on authorised or unauthorised third-party platforms.
• If expected profits from gaming are not achieved.
• If account information is leaked due to the user's own negligence.

The hhbet platform is provided on an "as is" basis. No guarantee of suitability for any particular purpose is given.

12. Changes to Terms & Miscellaneous

12.1 Changes to Terms

hhbet reserves the right to change, amend, or update these terms at any time. An effort will be made to notify users of significant changes. However, continued use of the platform after any change will be considered acceptance of the revised terms.

12.2 Severability

If any provision of these terms is found to be invalid or unenforceable under applicable law, that provision shall be severed from the terms and the remaining provisions shall remain in full force and effect.

12.3 Entire Agreement

These terms constitute the entire agreement between hhbet and the user and supersede all prior oral or written discussions.

12.4 Contact

If you have any questions or complaints regarding these terms, please contact our support team:

• Email: [email protected]
• 24/7 Live Chat: Available in Bengali and English